Privacy Policy

Effective date: November 14, 2026

This Privacy Policy explains how Katie Schloss, AM, LCSW ("I," "me," or "my") collects, uses, and protects information when you visit katieschloss.com (the "Site"), contact me, or book a consultation. If you become a client, your health information is also protected by my Notice of Privacy Practices, which describes your rights under HIPAA and applicable state law.

Information I collect

Information you give me. When you fill out the contact form, book a consultation, or complete the intake form, I collect what you choose to share, such as your name, email address, phone number, state of residence, and a brief description of what's bringing you in. If you email or call me, I receive the information in that message.

Information collected automatically. Like most websites, the Site (hosted by Squarespace) automatically collects basic technical information such as your IP address, browser type, device type, pages visited, and referring website. This is collected through cookies and similar technologies and is used to keep the Site running and to understand how it's used in aggregate.

How I use your information

I use the information I collect to respond to your inquiries, schedule consultations and sessions, determine whether my services are a good fit, provide care if you become a client, send appointment-related messages, maintain and improve the Site, and meet my legal and professional obligations.

How information is shared

I do not sell or rent your personal information, and I do not share it for advertising purposes. I share information only with service providers that help me run my practice (such as website hosting, scheduling, secure telehealth, and payment processing), when you give me permission, or when the law requires it. Where these providers handle protected health information, I require appropriate safeguards, including business associate agreements where required by HIPAA.

Please don't send sensitive information through the Site

The contact form and regular email are not intended for detailed clinical or sensitive information. Please share only what's needed to get in touch, and we can discuss the rest during your consultation.

If you are in crisis

This Site and my inbox are not monitored around the clock, and I do not provide emergency services. If you are in crisis or thinking about harming yourself, call or text 988 to reach the 988 Suicide & Crisis Lifeline, call 911, or go to your nearest emergency room.

Cookies and analytics

The Site uses cookies that are necessary for it to work, along with analytics cookies that help me understand how visitors use the Site. You can control or delete cookies through your browser settings, and you can adjust your preferences through the Site's cookie banner where available. Blocking some cookies may affect how the Site works.

How I protect your information

I use reasonable administrative, technical, and physical safeguards to protect your information. No website or method of electronic transmission is completely secure, so I can't guarantee absolute security.

How long I keep information

I keep inquiry and scheduling information only as long as needed for the purposes described here. If you become a client, I keep clinical records for the period required by the laws of the state where you received services.

Your choices

You can ask me to access, correct, or delete the personal information you've submitted through the Site, subject to my legal and record-keeping obligations. Depending on where you live, you may have additional privacy rights under state law. To make a request, contact me using the information below.

Children

My services are for adults, and the Site is not directed to anyone under 18. I do not knowingly collect personal information from children through the Site.

Links to other websites

The Site links to other websites, such as Instagram and Substack. I'm not responsible for their privacy practices, so please review their policies.

Changes to this policy

I may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last updated.

Contact

Katie Schloss, AM, LCSW
Email: ks@katieschloss.com
Phone: (312) 420-2393